1. Standard Delivery
We charge £4.95 postage for all orders under £150.00 Delivery (Monday- Friday exc. Bank Holidays) is free on all orders over £150.00 to mainland UK only*. * For the Scottish Highlands and offshore UK addresses, please call us on 01423 526737 to determine any additional charges that will be incurred.
2. Non-Standard Delivery
(e.g. Bulk or large orders over £150.00) Delivery is free within the county of Yorkshire. Any deliveries outside of Yorkshire are charged on an individual order basis. We will provide you with an estimated delivery date at the point of order.
3. Online Orders
We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by our negligence).
We will aim to deliver the goods by the date quoted for delivery, but delivery times are not guaranteed and therefore time is not of the essence. In any event, we will aim to deliver your goods within 30 days from the day after the day we received your order. If delivery is delayed beyond this time, we will contact you and either agree a mutually acceptable alternative date or offer you a full refund. On the day of delivery, we may call you approx. 60minutes before. An event outside our control means any act or event beyond our reasonable control
Our obligations under these terms will be suspended and the time for performance of our obligations will be extended for the duration of the event outside our control. You may cancel the contract if an event outside our control takes place and you no longer wish us to provide the goods. Delivery of your order shall be completed when we deliver the order to the address you gave us and it will become your responsibility from that time.
You own the product once we have received payment in full. To make sure you are completely satisfied with your items, the delivery team will ask you to sign for receipt of your order. If no one is available at your address to take delivery on the date and at the time notified to you; If you require an item urgently or by a certain date we recommend that you contact us for availability.
If for some reason we are unable to meet your required delivery date, we will inform you of this and await your instructions. Please allow for longer delivery times during the Easter, Spring Bank and Christmas periods due to factory holidays.